I can’t wait too long for my Waitrose order, how soon can I have my products delivered?
This depends on where you are delivering to, but Waitrose can usually have your items with you the next working day, subject to availability. Waitrose doesn’t yet deliver to all parts of the country, but is expanding operations each day so even if you can’t get delivery right now, you should be able to soon.
What happens if the item I order is not in stock, will Waitrose replace it for me?
Yes, Waitrose will substitute items if they aren’t in stock when you purchase, though you’ll be able to untick them in your basket if you don’t want them. If your items are substituted at the point of delivery you can always refuse them and tell your driver. See the Waitrose & Partners support section for more details!
I’ve got a Waitrose-mad friend, can I surprise them with a Waitrose & Partners gift card?
Yes, you can purchase a Waitrose gift card, ideal for friends who’ve got exacting standards when it comes to their grocery shopping!
I prefer to do my grocery shop in person, where is my nearest Waitrose store?
If shopping in the real world is more your thing, enter your postcode in the store finder to find your nearest branch of Waitrose & Partners so you can browse its aisles to your heart’s content.
Does Waitrose have an offers section to help me make savings?
Yes, check out Waitrose & Partner's offers page that’s got loads of multibuys, buy-one-get-one-frees and percentage discounts across its most popular items.
Waitrose & Partners is nationally known for bringing you convenient everyday grocery shopping that’s a cut above the competition. Whether you’re after fresh fruit or frozen meals, beverages or store-cupboard essentials, Waitrose has all you need and more and shopping with our Waitrose vouchers means you’ll make a saving on your weekly shop.
Save your pocket money with Waitrose & Partners
If you’re a frequent flyer with Waitrose & Partners, you’ll want to get yourself a MyWaitrose rewards card that’ll earn you points on every purchase. Add a Waitrose discount code from us onto your next purchase and you’ll be in savings heaven!
Get connected with Waitrose & Partners
- Call Waitrose: 0800 188 884
- Email Waitrose: customerserviceteam@waitrose.co.uk
- Write to Waitrose: Customer Care, Waitrose Ltd, Doncastle Road, Bracknell, Berkshire, RG12 8YA
