A Mumsnetter's guide to Ocado
Can I set up a regular order with Ocado?
Yes. This is a great feature that’ll save you the time of adding the same items to your basket again and again. You can choose from a list of regulars, selecting whether you want to receive them weekly, fortnightly, monthly or bimonthly. You can alter your selection at any time so if anything changes, your order will stay up to date. You can also add your fully stocked up basket to a list that you can bring back up anytime you want to order it again!
I need my stuff quickly — how fast can Ocado deliver my items?
This depends on the availability of the goods and where you want them delivered. Usually orders can be delivered the next day, meaning even if you’ve left it last minute you can still get that all-important shop in. Remember that your basket must be above £40 for delivery and that orders over £75 will qualify for free delivery, whilst orders of £40-£75 will cost £2.99-£6.99.
What happens if Ocado deliver something that isn’t right?
Make sure you go through your order when it arrives as this will make the returns process that much easier! Your Ocado driver will take you through any substitutions that have been made and you’ll be able to turn down any replacements you don’t like. If an issue arises with a product after your driver has left, contact customer services on 0345 656 1234 to get it sorted.
Does Ocado have an app?
Yes, its Apple and Android apps let you browse and order from its entire range wherever you are. Ideal for doing the big shop on the move, it’ll take the strain out of getting your groceries, freeing you up to order on your commute, your lunch break or when you’re out and about.
Let’s talk about Ocado
When shopping for your groceries online, do yourself a favour and shop at the store that has won Which? Best Online Retailer every year since 2010. Mixing premium name brands with Waitrose own-brand products, it’s got everything you need to keep your cupboards well stocked and shopping with an Ocado voucher from us means you’ll come into a handy discount too. Get your fresh fruit and veg, meat, cheese, canned goods and more with Ocado today!
Save your pocket money with Ocado
Ocado’s coupon page is a great way to get even more out of your shop. With a roster of coupons that’s changing all the time, it pays to keep checking here for the best deals and adding an Ocado discount code onto your next purchase means you’ll be making a double saving!
Get connected with Ocado