A Mumsnetter's guide to Virgin Media
We live slightly out of the city in a rural village. How can I check if I can access Virgin Media in my area?
Simply enter your postcode into the Virgin Media postcode checker to find out if you’re able to use its services from where you live.
Having two separate providers for a decent TV package and great broadband and phone service is a bit of a pain. Does Virgin Media offer a combination of all three?
Bundles from Virgin Media make it easy to have all your entertainment in one place! There’s plenty of different bundles to choose from, from simple TV combined with fibre broadband and phone, to VIP packages with broadband and phone plus Sky Sports, Cinema and TV.
I want to switch from my current broadband and TV provider to Virgin Media, but don’t want to wait forever! How long will it take?
If your address has had a connection with Virgin Media in the last 3 years, you’ll be able to access the QuickStart self install pack, which you can Click & Collect or have delivered. If not, you’ll need a Virgin Media engineer to visit, and appointments are usually free within 14 days.
If I later change my mind about my Virgin Media subscription can I cancel my contract?
Should you want to cancel before your agreed 9, 12, 18 or 24 month contract with Virgin Media, you are able to do so for a fee. You can read more in the Terms and Conditions.
My family is moving house in the next few months, can I keep my contract with Virgin Media?
First, you’ll need to use the postcode checker to see if you can get Virgin Media at your new address; if it's available get in touch with customer services stating your account number, current and new addresses and moving date. You'll be sent a new contract and you can set up installation at your new address.
Let’s talk about Virgin Media
For both the little ones and the grown ups in the house, there’s something for everyone with Virgin Media. It offers super flexible deals on TV, broadband and phone. You can choose from a range of options from simple to full-on entertainment bundles and if you use a Virgin Media promo code you’ll make some amazing savings. As a Virgin Media customer you’ll also be lucky enough to experience its super-fast fibre broadband so your WiFi speeds will be the best around.
Save your pocket money with Virgin Media
Stuck for something to watch on telly with the family this weekend? Check out the ‘What to watch’ section on the Virgin Media site to see its most recommended selection of films and TV shows. When you shop for entertainment with a Virgin Media discount code you’ll get to watch endless hours of gripping TV for less!
Get connected with Virgin Media