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Tickets will usually always arrive at least 5 days before an event date. You can keep your eye on how long your delivery should take by logging into your account and checking order status in your order history, which will update when the tickets have been printed.
Any events that are altered, cancelled or rescheduled are listed on the website. If you see an event you’re attending on the list, then your ticket will be valid for the new date, but if you can’t make this or it was cancelled then you can get a refund by sending the tickets back to customer services.
With Platinum Tickets you can get access to premium seating for in-demand areas at events that offer them, available to buy from Ticketmaster straight from the artist. Check the ‘Platinum’ section on the site to see if your event is available for premium areas.
If you want to avoid queueing at the box office on release days or waiting indoors for a ticket delivery, then simply choose TicketFast from Ticketmaster to receive printable tickets you can download from your email, forward onto friends and print out at home.
You can purchase either e-gift cards or physical gift cards from Ticketmaster for up to £250. You can choose from a range of designs for the e-gift card or a wallet for the plastic card. You can include a custom message on both to wish a happy birthday or include a congratulations.
Want to head to more gigs and live shows this year? Chances are Ticketmaster will have the golden tickets to an event you’ll love, whether you’re into watching bands, spending an evening at the theatre, getting stuck in cheering at live sports, or a fun day out with the family. Check if you can get hold of discounted tickets by using our Ticketmaster vouchers and grabbing a seat at some of the best entertainment for the year ahead. You can often choose your seat with Ticketmaster, so if you prefer front row or more of a bird's eye view you might just get lucky!
If you and your best friends are into the same types of events, why not book as a group? Use a Ticketmaster discount code and you’ll get access to special discounts if you book more than 10 tickets at a time, a perfect excuse for the reunion with your old school pals you’ve been talking about forever.