A Mumsnetter's guide to Ticketmaster
How long does delivery take from Ticketmaster? I like to be organised so I want to get my tickets well in advance of the gig I’m attending.
Tickets will usually always arrive at least 5 days before an event date. You can keep your eye on how long your delivery should take by logging into your account and checking order status in your order history, which will update when the tickets have been printed.
What happens if I book an event through Ticketmaster and it is later cancelled or postponed but I can’t make the date?
Any events that are altered, cancelled or rescheduled are listed on the website. If you see an event you’re attending on the list, then your ticket will be valid for the new date, but if you can’t make this or it was cancelled then you can get a refund by sending the tickets back to customer services.
I’m buying my partner tickets to his favourite comedian for his birthday, does Ticketmaster offer any premium seating so we can get a great view?
With Platinum Tickets you can get access to premium seating for in-demand areas at events that offer them, available to buy from Ticketmaster straight from the artist. Check the ‘Platinum’ section on the site to see if your event is available for premium areas.
I don’t have time to wait for a delivery from Ticketmaster as I’ve booked last minute tickets, is there an option to print them instead?
If you want to avoid queueing at the box office on release days or waiting indoors for a ticket delivery, then simply choose TicketFast from Ticketmaster to receive printable tickets you can download from your email, forward onto friends and print out at home.
My teens are always heading to festivals and gigs, can I buy a Ticketmaster gift card so they can choose an event to attend?
You can purchase either e-gift cards or physical gift cards from Ticketmaster for up to £250. You can choose from a range of designs for the e-gift card or a wallet for the plastic card. You can include a custom message on both to wish a happy birthday or include a congratulations.
Let’s talk about Ticketmaster
Want to head to more gigs and live shows this year? Chances are Ticketmaster will have the golden tickets to an event you’ll love, whether you’re into watching bands, spending an evening at the theatre, getting stuck in cheering at live sports, or a fun day out with the family. Check if you can get hold of discounted tickets by using our Ticketmaster vouchers and grabbing a seat at some of the best entertainment for the year ahead. You can often choose your seat with Ticketmaster, so if you prefer front row or more of a bird's eye view you might just get lucky!
Save your pocket money with Ticketmaster
If you and your best friends are into the same types of events, why not book as a group? Use a Ticketmaster discount code and you’ll get access to special discounts if you book more than 10 tickets at a time, a perfect excuse for the reunion with your old school pals you’ve been talking about forever.
Get connected with Ticketmaster
- Call Ticketmaster: 0333 321 9999
- Email Ticketmaster via the online form
- Write to Ticketmaster: Ticketmaster Customer Services, PO Box 798, Manchester, M60 1WU