FAQs from Sephora
Does Sephora have any free-from beauty products?
Sephora stocks such a diverse array of quality brands, so you’ll be able to find wheat-free beauty items alongside vegan, organic and paraben-free picks, too. You and your little one will be able to indulge in natural beauty items that are kind to sensitive skin – just click the Organic & Natural tab.
How can I get free delivery at Sephora?
Standard delivery is free on Sephora orders above £20, so it’s certainly worth ordering your beauty and skincare must-haves in one go! Home delivery starts at £3.95 with next-day delivery services available for a pinch more. Premier Delivery costs £6.95 and unlocks free next-day delivery for an entire year.
What’s the Sephora returns policy?
Sephora returns are completely free, but only unopened items that are in their original conditions may be returned for a full refund. Return your unwanted items within 28 days of receiving your parcel – you can find information on how to do this on Sephora’s returns page.
How can I get Sephora free samples?
Sephora is the place to go for complimentary samples. Visit the ‘Try Me’ page to receive samples along with the purchase of any qualifying products, letting you try the sample before you open your full-size product. If it doesn’t work for you, you can send your unopened full-sized product back for a full refund.
Does Sephora have gift cards?
Yes, you can purchase gift cards between the value of £10 and £250. Whether it’s for a friend's birthday or baby shower, Sephora gift vouchers can be the perfect present for those who are tough to buy for! Choose a printable e-voucher or an email e-voucher to send straight to the lucky recipient.
A Mumsnetter's guide to Sephora
Feel Unique has a brand new look! You can now shop all the brilliant beauty buys from Sephora with a better selection of brands and better discounts on your essentials. There's something for all women to enjoy, with products for men and babies too. If you're a mum or a mum-to-be, browse the pregnancy supplements and check out the dedicated skincare and bodycare specially designed for you and your bundle of joy. Whether it's soothing oils, natural makeup or shampoo for the family, Sephora has exactly what you need and we've found all the Sephora promo codes to make it affordable.
Subscribe to the newsletter at Sephora
Get connected with Sephora's newsletter to save 10% on two of your favourite brands and to stay in the know about beauty must-haves, sales and more. Once you’re signed up, your Sephora promo code will keep your budget intact, which simply means that stocking up on your makeup and skincare heroes will be even more blissful!
Get connected with Sephora
Here's how you can speak to the customer service team at Sephora:
- Chat with Sephora by clicking on the live chat button between Monday to Sunday 9am to 5pm.
- Email Sephora by filling in the contact form on the website.
