A Mumsnetter's guide to Railcard
I need my Railcard now, how soon can it be delivered?
If you’re in a super hurry, Special Delivery guarantees that your order will arrive within 2 days (Monday to Thursday) or within 3 days (Friday to Sunday) for £6.50. Alternatively, you can get it sent First Class for free which will take five working days.
Will I need to renew my Railcard myself or will I get it automatically?
If you’re buying a 1-year railcard, you can sign up to Auto-Renewal during the course of the order process, which will handily reorder you a railcard when your current one is about to expire. This is a great feature for saving time and hassle at the end of each year!
Which is the best value Railcard for me and my kids?
Railcard has all sorts of different products for you to choose from. The Family & Friends Railcard provides discounts for up to 4 adults and 4 children (aged 5-15) on one card, whilst older kids can benefit from the 16-25 railcard. Then there’s the Senior Railcard for those aged over 60 if your parents are coming too — and that’s just the beginning, there are plenty more to choose from!
Can I return my Railcard if I no longer need it?
Unfortunately not, once you’ve ordered it, there’s no going back! But with so many great discounts to be had on travel, we’re sure you’ll get a lot of use out of yours.
What happens if I lose my Railcard? Can I get it replaced?
Yes, you can reorder yours online 7 or more days after the original date of purchase. There’ll be a small administration fee to pay to cover the costs, but you’ll have your beloved railcard back in a jiffy!
Let’s talk about Railcard
We’ve all got places to be and paying for everyone’s travel can really start to weigh heavily on your wallet, so investing in a National Railcard is a great way to cut down on train costs for everyone. Buy yours with a Railcard discount code and you’ll be sure to make a saving on your money-saving card.
Save your pocket money with Railcard
Railcard has an inspirational blog full of amazing ideas on making the most of your purchase, including extraordinary places to go for less and great value things to do at your destination. Book your blog-inspired tickets with a Railcard promo code from us and you’ll have even more savings to shout about!
Get connected with Railcard
- Call Railcard: 0345 3000 250
- Email Railcard: railcardhelp@railcards-online.co.uk
- Write to Railcard: National Railcards, PO Box 6616, Arbroath, DD11 9AR
