FAQs from Secret Escapes
How does Secret Escapes work?
Secret Escapes cherry-picks the world’s best hotels and experiences to guarantee their members an unforgettable holiday every time. This means you might find unusual holiday packages in the United Kingdom, Europe, Africa and Asia with an exclusive discount that you won’t find elsewhere.
Is Secret Escapes legit?
Yes, Secret Escapes has been running since 2010 and has looked after millions of holidaymakers since then. If you’re still not sure, you can find Secret Escapes reviews on rating websites like Trustpilot.
Are Secret Escapes any good?
Secret Escapes has some glowing reviews for its couple and family holidays. For honest feedback from verified customers, head to Trustpilot and filter the Secret Escapes reviews by popular mentions like ‘value’ and ‘family’.
Does Secret Escapes include flights?
A Secret Escapes holiday does not automatically include the flights if you’ve booked through the ‘Hotels’ page, but flights are included in the ‘Package holidays’ section. You’ll be prompted to choose your flight dates and times, so you’ll always know exactly what you’re buying.
Do I need a Secret Escapes account to book a holiday?
Yes, you will need to be a Secret Escapes member, but it’s completely free to sign up. Secret Escapes sources exclusive rates on hotels and flights for its members, so it’s worth joining the club.
A Mumsnetter's guide to Secret Escapes
How to apply a Secret Escapes discount code
Follow these easy steps to save on Secret Escapes holidays and spa breaks both at home and abroad:
- Pick out your perfect discount by clicking the blue ‘See code’ or ‘Get deal’ button.
- We’ll automatically copy the Secret Escapes promo code and redirect you to the website.
- Discounts are usually applied automatically – we’ll take you to the relevant sale or offer page on the Secret Escapes website.
- Secret Escapes is strictly members-only, so you’ll need to log in to your (free) account to continue.
- Choose your dream location and the hotel or holiday package; then, continue to the payment screen.
- Paste the Secret Escapes voucher in the available box and click apply to enjoy your discounted holiday.
Let's talk about Secret Escapes
The hand-picked holidays at Secret Escapes are unmatched. Book with Secret Escapes and you could sunbathe on the most stunning beaches in Bali, reside in a luxury lodge in Marrakech or enjoy a chic boutique in the heart of Convent Garden. The world is your oyster! Search by ‘romantic trips’ for an incredible trip away from the kids or filter by ‘pet-friendly’ or ‘family room’ for fun with the whole family.
There are so many exciting destinations to explore, and you could be mulling around in the Maldives or sunning it up in Spain for a fraction of the cost with a Secret Escapes discount code from Mumsnet. Whether you’re travelling as a couple or with the family, booking a staycation or satisfying your wanderlust, Secret Escapes is the holiday booking website that ticks every one of our boxes.
Secret Escapes UK breaks
Discover some of the UK’s most stunning luxury hotels in London, Cornwall, Cardiff, Edinburgh and the Lake District. You don’t always have to catch a flight to find an incredible holiday destination – Secret Escapes has uncovered the best staycation packages in the UK. All that’s left to do is find your Secret Escapes code from Mumsnet and start planning your itinerary!
Secret Escapes spa breaks
Holidays should be all about relaxation, so if you’re heading on your honeymoon or a quiet weekend, consider one of the Secret Escapes spa holidays in Iceland, Italy, Rhodes or Sri Lanka. Let your stress melt away by sinking into a jacuzzi or enjoying a spa treatment like a massage or facial. We’ll help remove some of the money worries, too, by supplying a Secret Escapes discount code to enjoy your holiday for a lower price.
Secret Escapes all-inclusive holiday packages
Why not stay in the lap of luxury with all your food, drinks and snacks included? If you’re travelling with children or simply want to switch off for the weekend, this could be the perfect opportunity to dine like a VIP and enjoy the ultimate relaxation experience when you’re away. With hundreds of all-inclusive holiday packages available in Corfu, Dubai, the Canary Islands and Croatia, all you’ll need is your Secret Escapes promo code to slice the cost even further.
Secret Escapes contact details
Sooth all your worries and find the information you need in the Help Centre, or contact Secret Escapes customer support from Monday to Sunday 9:00am to 8:00pm:
- Click the live chat button to speak to message Secret Escapes.
- Call Secret Escapes on +44 (0) 203 608 0135.
- Email Secret Escapes via the contact form.