How can I use the LEGO deals you have? I want to make sure I’m getting the best price on my next shop.
Thankfully, the majority of our deals, promotions and gift card rewards are included automatically when clicking through our links, so be sure to shop and pay through the same tab that opens up. In the case of a promo code, you’ll want to copy it from our page before starting your shop. Once you’ve added all you want to your bag, click to the ‘My Bag’ screen and unfold the ‘Enter Promo Code’ option on the right to manually apply your discount.
Is there a LEGO store near me? I’d like to check out the newest releases in person.
When you’re wondering where your nearest LEGO hub is, you need only enter your address into their online Store Finder for a full list of store-specific details including contact numbers, directions and opening hours.
Can I grab a LEGO gift card? I’m not sure which item my friend would like the most.
You certainly can and immediately via the company Gift Cards page. There are options for both physical and e-gift cards to suit your needs, with the option of adding a value anywhere from £10 to £500 to suit your budget. Standard gift cards will take between 4 and 7 business days to arrive, whilst you can check the balance of your gift card at any time on the same page you buy them from.
What kind of delivery options are there when shopping LEGO? I’d like to know the quick and cheapest methods to get my next order shipped.
For customer convenience, LEGO offer one of two shipping methods to suit those looking to save either time or money on their next order:
- Standard (2-5 business days): £3.95 (free on orders over £50)
- Express (1-2 business days): £21.00
Is there a set return policy on LEGO products? I’d like to have a window to return items if they’re not quite right.
LEGO want to make sure you or your friend have got the perfect set for their tastes, which is why they offer an exceptionally generous 90 day return window on their products (except custom-made items, computer software, video games and DVDs). Refund are issued in accordance with the proportionate value of the item, meaning those with their packaging or contents unsealed will incur a smaller refund than those kept in their original condition.
Wherever you are and whatever age you may be, chances are you’re already well acquainted with LEGO. With their signature building blocks making their way from family floors to video games, audio tracks and even onto the big screen with a riveting movie franchise, it’s hard to avoid this creative phenomenon. What many may not know is exactly how many niche products you can get your hands on online. Nostalgic frightfest Stranger Things has its own spooky selection of LEGO features, whilst the fan-favourite Harry Potter range has now grown to include new entries from Fantastic Beasts. LEGO Minifigures meanwhile make a fantastic mystery dip for kids and adult collectors alike. Hardcore fans feeling flush can even shell out for exclusive limited edition models featuring the likes of Friends, James Bond and vintage movie models like the T-Rex from Jurassic Park.
Fans can find out the latest releases, keep up to date with LEGO offers and gain access to exclusive products with a quick and free sign-up to LEGO emails. You’ll also be the first to find out about special events happening in stores near you, so you may just get your hands on a limited edition figure or snag a one-day discount on your favourite item.
If you’ve got a question about your LEGO product or order, give the company a call on 00-800-5346-5555 during the following opening hours:
Monday – Friday: 08:00am to 20:00pm (GMT)
Saturday – Sunday: 09:00am to 16:00pm (GMT)
When the phone lines aren’t open or if you prefer to talk to customer service through another method, you can use the email and live chat options available on the company Contact Us page.