A Mumsnetter's guide to Glasses Direct
I prefer to shop online rather than in-store, how much does Glasses Direct delivery cost?
Standard delivery costs £3.95 and Glasses Direct uses First Class Royal Mail. Orders are usually shipped within 7 days but certain orders might take longer. You can track your order by logging into your account and selecting ‘Track Orders’.
I’ve order a pair of glasses from Glasses Direct and they don’t fit quite as expected, how should I adjust them?
Take a look at the adjusting your glasses guide from Glasses Direct. It gives you some tips on altering the nose pads and the arms to help give you the best fit.
I’ve ordered a pair of sunglasses but decided they don’t suit me. How do I return an item to Glasses Direct?
Returns to Glasses Direct are free, you’ll just need to first get in touch with customer services either via phone or email within 14 days. You have 30 days from dispatch date to return your glasses, just fill out the returns form and keep items in their original condition. Read more on the returns policy for the full details.
I’m unsure which are the best type of glasses I need. Does Glasses Direct offer any advice on which styles to choose?
Have a look at the ‘Style Advice - Face Shape’ section of the website for loads of help in finding out your face shape and which glasses are best matched to you. Whether you’re diamond or more oblong there’ll be a pair to help you look your best. There’s also a virtual glasses tool so you can use a webcam to see how your favourite pairs might look on your face.
How do I refer a friend to Glasses Direct to benefit from its special offers?
To send a friend £30 off their first pair of glasses from Glasses Direct and receive a £15 voucher for yourself, just enter your name and email address in the referral portal to get started.
Let's talk about Glasses Direct
Glasses Direct is all about affordable prescription glasses, while making it as simple as possible to get the style and fit perfect for you with its home trial, satisfaction guarantee, 30-day returns period and virtual try-on service. Get your next pair using a Glasses Direct discount code and browse its extensive range of more than 500 men and women's frames, lenses and sunglasses from both budget and designer brands.
Save your pocket money with Glasses Direct
To help you choose the most suitable pair of glasses, Glasses Direct offers a Home Trial service where you can try on up to four pairs of frames before you buy. Use a Glasses Direct voucher from us once you’ve chosen your faves to get the best possible deal.
Get connected with Glasses Direct
- Call Glasses Direct: 01793 746601
- Email Glasses Direct: ask@glassesdirect.co.uk
- Write to Glasses Direct: Glasses Direct, Gemini House, Hargreaves Road, Groundwell, Wiltshire, SN25 5AZ