A Mumsnetter's guide to eBay
I’ve got my eye on a baby toy as a gift for a friend's newborn on eBay auction. How can I increase my chances of winning the item?
It’s a good idea to add the items you want to buy to your watch list, so eBay will notify you when someone else makes a bid, when the item is close to ending and before the auction ends. You can either put a bid in early or leave bidding to the last minute for the best deal. For more tips, check out the buying basics bidding guide.
I’m unhappy with the baby clothing I ordered from an eBay seller, can I return it?
Many items can be returned to eBay sellers and the first step would be to contact your seller by logging into your account and selecting Contact Seller in your purchase history. You can then message them to let them know you’re requesting a return and to receive their instructions.
I’m having an issue with an eBay seller after not receiving an item I ordered. What can I do?
If you’ve already tried contacting the seller and not yet received a response or there's a problem, visit the ‘Resolution Centre’ on the eBay site to take further action. This will report the problem to eBay and it will be able to help you further.
I’ve bid on a laptop for my son's birthday gift but I’m having second thoughts, is it too late to cancel my eBay bid?
In most cases, you can retract your bid as long as you do so more than 12 hours before the auction is due to close. For any time after this, you’ll have to get in touch with the seller directly.
I want to order some items from outside the UK, how much does postage cost from eBay?
Postage costs vary between sellers and items and with eBay being a global marketplace you can order from many different countries. Delivery is often free but will usually reflect the cost of shipping for the seller depending on size and location. Click & Collect is also widely available across many eBay items.
Let’s talk about eBay
For endless choices on items from every category possible, eBay is a marketplace you can rely on for diversity and great prices when you shop online. The auction feature means you can bid and grab yourself a great deal on clothing, kids toys, electronics and many more items, or if you prefer to play it safe you can shop with buy-it-now for instant purchases. Use an eBay discount code for the best deals on second-hand and brand new items from sellers around the globe.
Save your pocket money with eBay
Check out eBay’s £10-and-under range of products, spanning everything including kitchen utensils, video games, fitness equipment and loads more. It's a great place to look for gift ideas and if you grab hold of an eBay voucher you could make even further savings on tons of bargain products.
Get connected with eBay
- Call eBay: 0345 355 3229
- Email eBay: via the online form