A Mumsnetter’s guide to Alton Towers
How do I use these Alton Towers deals?
Choose your offer and copy the promotional code if one is provided. Follow the link to the Alton Towers website to shop for your tickets, pass or package. On the page where you fill in your details, select the ‘Promotional Code’ tab to reveal a box. Paste your code into this box and click ‘Submit’ to redeem your discount.
If no code is supplied with your order, life gets even easier! You can expect your discount to be redeemed automatically at checkout and you won’t have to do a thing.
Where do I pick up my Alton Towers tickets?
If you made the smart decision to purchase your tickets in advance to cut costs, you can pick them up at any of the ticket booths located at the Alton Towers park entrance.
Does Alton Towers accept returns on pre-booked tickets?
Unfortunately, all tickets are non-refundable. However, it is possible to swap your date of booking so that your tickets don’t have to go to waste. Please get in touch with Alton Towers through this online contact form and a member of the support team will be in touch.
You can also choose to write a signed letter of authorisation to allow someone else to use your tickets if you will not be present. Please see the ‘Can I change the name on my booking?’ article for the letter template.
Can young children enter Alton Towers for free?
Alton Towers prides itself on being a family-friendly resort and allows children under 3 years old to visit the theme park for free. You can also buy discounted family tickets when you book online in advance, and all entry tickets include access to CBeebies Land and Sharkbait Reef by SEA LIFE.
Is there somewhere to leave our buggy at Alton Towers while we enjoy the rides?
Absolutely! There are buggy parks located throughout Alton Towers Park next to most of the family rides as well as in CBeebies land. Download a theme park map and look out for the Buggy Park symbol to find your nearest location.
Alternatively, you could hire a buggy at Towers Trading Co. near the Main Entrance. Single buggies cost £10, double buggies cost £15, and both are subject to availability as it isn’t possible to pre-book.
Escape to the UK’s number one theme park and allow Alton Towers Resort to wow the whole family. Featuring more than 50 rides and attractions as well as 500 acres of stunning Staffordshire countryside, there’s no better place to leave the daily grind behind and experience the magic of a world-class theme park.
Browse our Alton Tower deals to cut the cost of a day ticket, season pass or family package and whether you want to conquer thrilling rollercoasters, make a splash in the water park or introduce the kids to their favourite CBeebies characters, you can do so for a phenomenally affordable price.
Why not book your self an Alton Towers Season Pass so you can visit the nation's favourite theme park whenever you fancy? For the same price as buying a ticket on the day, you could enjoy a whole season filled to the brim with family-friendly thrills. Just don’t forget to check our Alton Towers offers to slice the price even more!
Call Alton Towers: 0871 222 3330 Mon-Fri 9am-5pmEmail or live chat with Alton Towers: Get in touch via the online forms on the contact page